No-Blocking Issues
Broadcasting
Chatbot
Lead management
Team inbox
360 Customer view
Capture contacts using QR code
Personalized templates
Reports of chats , Contacts, Broadcast and many more
User Management and monitoring them
Unlimited tags and Stage
Chat Notification
CTWA leads
Integration with Google sheet.
and many more………………………..
Chat widget for website
QR code to open whatsapp
Link to redirect to whatsapp
Verified Green-Tick
Cocoon's WhatsApp Business API FAQs
You can get the WhatsApp Business API for Free with Cocoon's WhasApp Business API Platform but you still need to pay the platform fees & for messages charged per session (every 24-hours) in the WhatsApp Conversation-based pricing model.
The pricing of User-initiated & Business initiated conversations vary depending on the region, the country code of a user and the type of Conversation.
To get WhatsApp Business API, you need to connect with a WhatsApp Partner like Cocoon's WhatsApp Business API.
You can automate WhatsApp messages to your customers like welcome messages, Nurture, Follow-up, & more by connecting your CRM/ Business Software with Cocoon's Business API.
Yes, you can access WhatsApp Business API on as many devices as you want using Cocoon's Business API. Unlike WhatsApp Business, WhatsApp Business API can be used on multiple devices. You can log in to Cocoon's Business API Platform on the go using a Mobile device, PC & tabs.
No, the number which is active on WhatsApp Business API can’t be registered on WhatsApp Apps. Also, if a number is already registered on WhatsApp Apps, you must delete that WhatsApp Account to register for WhatsApp Business API.
While WhatsApp Business is tailored for small businesses & individual owners, WhatsApp Business API is built for medium to large businesses with large message volumes. But, if you want to: Use WhatsApp on multiple devices, Send WhatsApp broadcasts to over 1,00,000 users in one go, Automate WhatsApp Chatbot, and Send clickable buttons with messages, then choose WhatsApp Business API.
Yes, you can create multiple WhatsApp Chatbots easily with a WhatsApp Business API-based platform like Cocoon's WhatsApp Business API. The process is really easy as you simply need to Drag & Drop elements & create Chatbot flows for your business.
Yes, WhatsApp Conversation Credits are recharged and managed Separately.
A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message.
You can intervene/respond with ANY kind of message within these 24 hours.
All billing is Pre-paid.
You can Import Unlimited Contacts to the Cocoon's WhatsApp Business API Dashboard. You're only charged for the WhatsApp Conversations you initiate with a user.
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